Shipping & Delivery

Covid-19 Updates – Last updated on June 18th

The United States (USPS) is seeing congestion in their postal service. We are seeing delays of 10-15 business days on top of our standard shipping times.
Canada is seeing major congestion within their postal service. Delays on orders are 40-60 business days on top of our standard shipping times.
For the rest of the world, please be aware that your package may be delayed, but only by a few days.

Customers order at your own risk. Once we ship and pay for your package we cannot cancel or refund your order until the package has been returned to us. With delays on this scale, that could take up to 6 months. By ordering from our website you agree to these terms. If you decide to dispute or chargeback, please continue below and read our chargeback policy.

Thank you for your patience, more updates will be posted here.

Free Shipping

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China by ePacket or EMS and in USA by USPS.

Shipping to Over 200 Countries

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

Customs

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

Shipping Time

Tracked Insured Shipping is 7-25 Business Days – We know this may be long, but because we ship directly from the manufacturer these shipping times can vary in length. Please be patient and expect delivery in 25 business days at most.

After you placed your order, it will be transferred to “Processing”. This process can take 2-5 days to complete.

After the “Processing” phase is completed, your order will be ready for shipment. We will send you the tracking number via the email that you used when placing your order. Please keep track of which email you used when creating your order, this is the only place you can access your order information.

* We do not ship on weekends

Tracking Information

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.